FAQ
F.A.Q. (Frequently Asked Question):-
Q-1: What information a Buyer need to send us for a competitive price offer ?
A-1: Honorable Buyers are requested to send us following information against a confirmed order:-
- An inquiry e-Mail covering following areas:
- Name of the item, (e.g., Ladies T-shirt, Men’s shirt, Girl’s Tops, etc);
- Picture of the item,
- Particular of materials of the item, (e.g., Knit, Cotton Jersey, 140GSM, white / multi-colored );
- Style description, ( e.g., Long sleeves, woven collar, Rib Cuffs, Straight Bottom, Woven Placket, etc);
- Size Chart, (e.g., S-M-L-XL with specification points – where to measure, like Chest/Waist/Bottom/Inseam/Outseam/Hip/Thigh….etc);
- Quantity by Size OR Quantity by Size Ratio, (e.g., 6000Pcs, S-M-L-XL : 1-2-2-1),
- Payment Terms, (e.g., 100% Letter of Credit OR 100% advance TT),
- Delivery Time, ( e.g., 4 months after confirmation OR 15-Jul-2017 ),
- Pre-shipment Inspection Terms, ( e.g., by Alpine, by SGS/ITS, by Buyer’s own authority, etc),
- Shipping Line ( e.g., Local Carrier Agent Name/Address/Phone, or Shipper’s selected, etc),
- Any other special instruction..
Q-2: What is our Preferred Payment Terms ?
A-2: Our preferred Payment Terms are:-
- 100% At sight irrevocable L/C,
- 100% advance TT.
Q-3: Can you get a small quantity (sample order) delivery ?
A-3: Yes, possible.
Q-4: Can you visit our factory before order placing ?
A-4: Yes, Possible.
Q-5: What is our procedure to approve Samples prior to undergo mass production ?
A-5: We prepare and deliver following samples to ultimate buyer for approval before undergo into mass production:-
- Approval of Proto-Type Sample on available materials,
- Approval of Style Approval Sample with exact materials,
- Approval of Pre-Production Approval Samples in all sizes covering all colours,
- Approval of Mass Production Samples to continue mass production.
Q-6: What is our Lead Time for Production and Shipment ?
A-6: Lead Time depends of quantity, quality of materials and style of garments under consideration.
(e.g., Men’s Plain T-shirts short sleeves, Cotton 140GSM, S-XL, 35000 Pcs: delivery time 60 days on L/C).
Q-7: What about Decoration (Embroidery/Applique/Printing, etc) and Washing of made up garments ?
A-7: Yes, available and we organize those facility under our own arrangements.
Also any other specific queries are welcome –
Kindly contact us:-
eMail: info@alpinefashions.com.bd, alpinebd1993@gmail.com,
Skype: r. n. karmaker
Cell / Viber / Whatsapp: +88 01715 954985,
Land Line (Office Hours): +88 02 9121081.